1 Basis of Sale
1.1 These conditions govern the sale and supply of goods by AMP-Shop to you. AMP-Shop may amend these conditions from time to time. In the event that changes are made to these conditions, notification will be given.

1.2 No contract will exist between you and AMP-Shop for the sale of any goods until AMP-Shop has confirmed acceptance and despatched your order. That acceptance will be contractually binding when accessible by you in an intelligent form, even if you choose not to access it.

2 Price and Payment
2.1 Prices are incluiding VAT, which is payable in addition at the standard UK rate. AMP-Shop accepts the following payment methods: Most major Credit Cards iDeal (Dutch customers only) and Banktransfers.

2.2 There will be an additional non-refundable charge for delivery and installation (where applicable), which will vary depending on the weight and volume of goods ordered and your geographical location.

2.3 In the unlikely event that AMP-Shop needs to vary the price of your order following confirmation of your order, AMP-Shop will notify you and offer you the option of reconfirming your order at the revised price or cancelling your order. This does not affect your statutory rights.

2.4 If your order cannot be satisfied for any reason following acceptance and payment, a full refund will issued to you and the contract between you and AMP-Shop will be treated as if it had not been made. This does not affect your statutory rights.

3 Delivery
3.1 Where applicable, AMP-Shop will deliver the goods to the delivery address specified.

3.2 AMP-Shop may deliver items in an order separately, but shall charge you for the first delivery only, unless you specifically request separate delivery for items.

3.3 Whilst AMP-Shop will do all that it reasonably can to meet the specified date for delivery/installation, time for such delivery/installation shall not be of the essence. If AMP-Shop is unable to meet the date agreed for delivery/installation, it will contact you as soon as possible prior to the specified date to discuss revised delivery/installation timescales.

4 Ownership of the Goods
4.1 Goods remain the property of AMP-Shop until payment has been made in full and cleared funds.

4.2 As soon as AMP-Shop has delivered the goods or they have been collected by or on behalf of you from AMP-Shop's place of business, you will become responsible for them. If you delay delivery, AMP-Shop's responsibility for everything other than damage resulting from its negligence will end on the date that had been agreed for delivery.

5 Warranty

5.1 All goods are supplied with a manufacturer's guarantee, which is in addition to your statutory rights.

5.2 Extended warranties for the goods may be available for purchase at additional cost.

6 Returns and Refunds

6.1 Subject to condition 6.2, you have the right to return your goods in exchange for a full refund of the purchase price (less any applicable delivery and installation charge) within 30 days of receipt. Please contact AMP-Shop's Customer Services Manager at customerservice@AMP-Shop.net.

6.2 A refund will only be available to you if you return the goods in a clean resalable condition in their original packaging complete with all accessories and provided that you have proof of purchase. This does not affect your statutory rights.

6.3 In the event that your goods are defective within 16 days of receipt, then you have the right to exchange the defective goods or to claim a full refund of the purchase price provided that you notify AMP-Shop's Customer Services Manager within that 16 day period. This does not affect your statutory rights. Please contact AMP-Shop's Customer Services Manager at customerservice@AMP-Shop.net.

7 Complaints

In the unlikely event that you have a complaint regarding the level of service or quality of the goods supplied by AMP-Shop, please contact the Customer Services Manager, the contact details for whom are set out above at condition 6.3. AMP-Shop will endeavour to respond to you within 5 working days.

8 Limitation of Liability

8.1 If AMP-Shop is in breach of any of the terms of its contract with you, it will not be responsible for any losses that you suffer as a result, except those losses that are a reasonably foreseeable consequence of the breach and those losses that we cannot lawfully exclude.

8.2 AMP-Shop is not responsible for indirect, special or consequential losses that happen as a side effect of the main loss or damage and that are not foreseeable by you and AMP-Shop at the time that AMP-Shop accepts your order.

8.3 The goods supplied by AMP-Shop to you are for domestic and consumer use only. Accordingly, under no circumstances does AMP-Shop accept liability for any business loss (including, without limitation, loss of contract, profit, anticipated profit, revenue, goodwill, opportunity, anticipated savings in expenditure and loss or corruption of data) as a result of AMP-Shop's breach of contract, negligence or otherwise.

8.4 AMP-Shop does not limit its liability:

(a) for death or personal injury caused by its negligence;
(b) for defective goods under the Consumer Protection Act 1987; or
(c) in respect of any matter for which it would be illegal for AMP-Shop to limit or to attempt to limit its liability.

9 Force Majeure
9.1 AMP-Shop reserves the right to cancel, vary or suspend its contract with you if any event occurs that is outside its reasonable control including (without limitation) fire, floods, storm, explosion, epidemic, strikes, lockouts, riot, governmental actions, war or national emergency, acts of terrorism, protests and changes in legislation and AMP-Shop shall not be held liable for any breach of contract resulting from such an event.

10 Severability
10.1 If a provision of any contract between you and AMP-Shop is found by any court or body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable, then that provision shall be deemed severable and the remainder of the contract shall continue in full force and effect.

11 Third Party Rights
11.1 No term of any contract between you and AMP-Shop shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to that contract.
12 Law and Jurisdiction
12.1 Any contract between you and AMP-Shop will be governed by Dutch law and all disputes will be submitted to the non-exclusive jurisdiction of the Dutch courts.